Warranty support

One-Year Limited Warranty

We stand behind the quality of our products. Review coverage, activation steps, eligibility, and claim requirements.

1 YearCoverage from the date of delivery
14 DaysTo activate online after delivery
Repair or ReplaceFor confirmed manufacturing defects

REQUIRED: Activate your warranty

Your warranty only takes effect once it's activated online. Activate within 14 days of delivery - have your order number and Install photos ready. *Activation is online only. Emails to info@tryshieldtech.com cannot activate a warranty.

Activate My Warranty

How activation works

1

Install

Permanently Adhere every magnet to the inside of your glass, following the Install instructions.

2

Photograph

Take install photos showing the magnets permanently affixed to the inside of the glass.

3

Register

Go to capture.tryshieldtech.com/register within 14 days or delivery and upload your photos.

4

Agree

Read and accept these warranty terms. Activation cant be submitted until you do

Installation Requirement

Every magnet must stay permanently adhered to the inside of the glass, on every trip. Temporary attachment, magnets with liner still on, magnets attached only to the cover, partial attachment, or magnets moved off the glass will void this warranty, and ShieldTech is not responsible for any resulting loss or damage.

What's covered

Covered for 1 year

Manufacturing defects in materials and workmanship under normal use, including:

  • Defective stitching or seams
  • Vinyl or fabric that tears, splits, or breaks down because of a manufacturing defect

If we confirm a covered defect, we'll repair or replace your cover (or provide a comparable cover), at our option. A replacement does not restart your original one-year period unless we tell you otherwise in writing.

What's not covered

Not covered

  • Loss or theft, including blow-off or fall-off after delivery
  • Damage from weather or nature: wind, storms, hail, sun/UV, extreme temperatures, road debris
  • Use while parked or in storage
  • Accidents, collisions, rollovers, or impact
  • Misuse, abuse, negligence, or not following install/use instructions
  • Alterations or modifications, and damage caused by substitute fasteners or adhesives
  • Normal wear and tear or cosmetic aging
  • Improper installation (magnets not permanently affixed to the inside of the glass)
  • Warranties not activated within 14 days with required photos and accepted terms
  • Non-genuine products or purchases from unauthorized sellers

Who's eligible

This warranty is offered by TryShieldTech LLC (ShieldTech) to the original retail purchaser of a genuine ShieldTech windshield or glass cover bought from tryshieldtech.com or an authorized seller. It is not transferable.

Make a warranty claim

Already activated and think you have a defect? Email us and our Care team will review it.

What you needDetails
Where to send itinfo@tryshieldtech.com
Order NumberFrom your order confirmation email
PhotosClear photos of the defect
DescriptionA short description of the issue and when you noticed it
What Happens nextWe may ask for more information, then let you know whether the claim is approved for repair or replacement, or denied.